Repair & Support

Nartec Solutions offers help desk, certified device repair and support for Honeywell, Zebra, and other major barcode and RFID hardware manufacturers.

Certified Device Repair and Support

Get the help you need with Nartec Solutions’s Help Desk.

To assist your organization in reaching new productivity levels, you need a true partner, not just a vendor. RMS Omega offers comprehensive device repair and support solutions tailored to meet your business needs. Our Service Care programs range from time and material service to service contracts and on-site to depot repair service. Let RMS Omega be your first point of contact and get peace of mind with our help desk support services.

Need Support? Contact Our Technical Services Team.

PLACE A SERVICE REQUEST

Onsite & Depot Device Repair for Printers, Mobile Computers & More

Nartec Solutions understands the importance of keeping our technicians up-to-date and trained. We are a certified specialist for Zebra, Honeywell, Datamax, and Intermec – offering both onsite and depot repair services. We are also proud to offer repair services for Honeywell Industrial Mobile Computers and Vehicle Mount Terminals.

Time and Material Service:

  • On-Site barcode Printer Repair Services – Barcode Printers/Line Printers/Laser Printers
  • Depot Repair Services- for printers, scanners, handheld terminals

Maintenance Agreements:

  • On-Site Maintenance Contracts (Printers only)
  • Standard – Next Business Day Response – Monday – Friday 8 am – 5 pm (Excludes holidays)
  • Custom Maintenance Contracts – We can customize an on-site maintenance 24-hour/7 day agreement to suit your needs, including expedited repair services and hot-swap programs available
  • Consumable – a flexible service program that encompasses ribbons, labels, supplies, and printer maintenance.
  • Depot Repair Services Contract – Standard or Custom
  • Standard – Quick turnaround time (3-5 days average)

Get in Touch:

To reach a technical support representative, please call 1-888-857-8402, Monday through Friday, 8:30 AM – 5 PM, or email sales@nartec-solutions.com.